Saturday, September 12, 2026

Terms of Service

Terms of Service

These Terms of Service (the "Terms") govern your access to and use of rebellabs.com and its subdomains (the "Site"), our behavioral simulation platform at platform.rebellabs.com and related software, APIs, and services (the "Platform," and together with the Site, the "Services"), provided by Rebel Labs Inc., a Delaware corporation ("Rebel Labs," "we," "us," or "our"). By accessing or using the Services, you agree to these Terms. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to both you and that organization. If you do not agree, do not use the Services.

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1. Scope and Order of Precedence

(a) Customer Agreements. Access to the Platform is provided to organizations under a signed master services agreement, statement of work, order form, pilot agreement, or similar written agreement with Rebel Labs (each a “Customer Agreement“). If you access the Platform under a Customer Agreement, that agreement governs the commercial relationship, including fees, service levels, data processing, and confidentiality. If these Terms conflict with a Customer Agreement, the Customer Agreement controls for that organization and its users.

(b) Research participants. These Terms do not apply to participation in Rebel Labs interviews, surveys, or research studies. Participation is governed by the Participant Agreement at https://rebellabs.com/participant-agreement and the Participant Privacy Notice at https://rebellabs.com/participant-privacy.

(c) Privacy. Our collection and use of personal information through the Services is described in our Privacy Policy at https://rebellabs.com/legal/privacy-policy.

2. Eligibility and Accounts

You must be at least 18 years old to use the Services. The Platform is intended for business use by authorized personnel of organizations with a Customer Agreement. You are responsible for maintaining the confidentiality of your credentials, for all activity under your account, and for ensuring that anyone you allow to use your account complies with these Terms. Notify us promptly at contact@rebellabs.com if you believe your account has been compromised. We may suspend or terminate accounts that we reasonably believe are being used in violation of these Terms.

3. License to Use the Platform

Subject to these Terms and any applicable Customer Agreement, Rebel Labs grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Platform for your organization’s internal business purposes during the term of the applicable Customer Agreement. All rights not expressly granted are reserved.

4. Acceptable Use

You will not, and will not permit anyone to:

  1. Copy, modify, translate, reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, models, prompts, weights, training data, or underlying methods of the Platform, except to the extent applicable law prohibits this restriction.

  2. Access the Platform to build a competing product or service, or use Outputs to train, fine-tune, or evaluate a machine learning model other than through the Platform.

  3. Attempt to identify, contact, or re-identify any research participant, or attempt to extract personal information about any individual from Agents, Outputs, or de-identified transcripts.

  4. Use the Services in violation of any law, or to make decisions that produce legal or similarly significant effects about an identified individual, such as decisions about credit, employment, housing, insurance, or eligibility for services, without independent human review as required by applicable law.

  5. Upload Inputs that you do not have the right to provide, that contain malicious code, or that infringe or misappropriate any third party’s rights.

  6. Scrape, crawl, or use automated means to access the Services except through interfaces we provide for that purpose; probe, scan, or test the vulnerability of the Services; circumvent authentication or usage limits; or interfere with the operation of the Services.

  7. Remove or alter any proprietary notices, or misrepresent the source or ownership of Outputs.

  8. Share access credentials, or resell, sublicense, or provide access to the Platform to any third party other than your authorized users.

5. Customer Content and Outputs

(a) Inputs. You retain ownership of the prompts, questions, scenarios, documents, datasets, and other material you submit to the Platform (“Inputs“). You grant Rebel Labs a non-exclusive, worldwide, royalty-free license to host, process, transmit, and display Inputs solely to provide, maintain, secure, and support the Services for you.

(b) Outputs. As between you and Rebel Labs, and subject to your compliance with these Terms and the applicable Customer Agreement, you own the simulation results, reports, and other content the Platform generates in response to your Inputs (“Outputs“). Outputs may be similar to Outputs generated for other customers, and you have no rights in the Platform, the Agents, or the models that produce them.

(c) No training on Customer Content. Rebel Labs does not use Inputs or Outputs to train or fine-tune its models or any third-party model, and does not share Inputs or Outputs with any other customer.

(d) Nature of Outputs. The Platform generates simulations using AI agents grounded in research data. Outputs are probabilistic estimates of how populations may respond, not guarantees, predictions of any specific individual, or professional advice. You are responsible for evaluating Outputs and for any decision you make based on them.

(e) Responsibility for Inputs. You are solely responsible for your Inputs, including obtaining any consents or rights needed to provide them, and for ensuring that Inputs do not include personal information that you are not permitted to share with us.

6. Rebel Labs Property

The Services, including all software, models, Agents, synthetic populations, methods, documentation, designs, text, graphics, and trademarks, and all improvements and derivatives, are owned by Rebel Labs or its licensors and are protected by intellectual property laws. Nothing in these Terms transfers any ownership interest in the Services to you. “Rebel Labs” and our logos are trademarks of Rebel Labs Inc. and may not be used without our prior written permission.

7. Feedback

If you provide suggestions, ideas, or other feedback about the Services, Rebel Labs may use it without restriction or obligation to you.

8. Confidentiality

Non-public information about the Services, including pricing, roadmaps, methods, performance, and Outputs identified as confidential, is Rebel Labs confidential information. Where a Customer Agreement contains confidentiality terms, those terms govern. Otherwise, you will not disclose Rebel Labs confidential information to any third party or use it for any purpose other than using the Services.

9. Fees

Fees for the Platform are set out in the applicable Customer Agreement. Access to the Site is free. Rebel Labs may change Platform features or offerings at any time, subject to any commitments in a Customer Agreement.

10. Term, Suspension, and Termination

These Terms apply for as long as you use the Services. We may suspend or terminate your access to the Platform immediately if you breach these Terms, if required by law, or if your organization’s Customer Agreement expires or terminates. On termination, your right to access the Platform ends, and provisions that by their nature should survive (including Sections 4 through 8 and 11 through 15) will survive. Return or deletion of Inputs and Outputs after termination is governed by the applicable Customer Agreement.

11. Third-Party Services

The Services may link to or interoperate with third-party websites, platforms, and services, including recruitment platforms, cloud providers, and single sign-on providers. Rebel Labs is not responsible for third-party services, and your use of them is governed by their own terms.

12. Disclaimer of Warranties

THE SERVICES AND ALL OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, REBEL LABS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND NON-INTERRUPTION. REBEL LABS DOES NOT WARRANT THAT OUTPUTS WILL BE ACCURATE, COMPLETE, OR RELIABLE, THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, OR THAT THE SERVICES WILL BE AVAILABLE WITHOUT INTERRUPTION OR ERROR. ANY WARRANTIES IN A CUSTOMER AGREEMENT APPLY ONLY TO THE ORGANIZATION THAT SIGNED IT.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW: (A) IN NO EVENT WILL REBEL LABS OR ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR LOSS OF GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (B) REBEL LABS’ TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF THE AMOUNTS PAID BY YOUR ORGANIZATION TO REBEL LABS FOR THE PLATFORM IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS (US$100). WHERE A CUSTOMER AGREEMENT SPECIFIES A DIFFERENT LIMITATION, THAT LIMITATION GOVERNS FOR THE ORGANIZATION THAT SIGNED IT. THESE LIMITATIONS ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN YOU AND REBEL LABS.

14. Indemnification

You will defend, indemnify, and hold harmless Rebel Labs and its officers, directors, employees, contractors, and agents from and against any claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or relating to your Inputs, your use of the Services in violation of these Terms or applicable law, or your violation of any third party’s rights.

15. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware and the federal laws of the United States, without regard to conflict of laws principles. Any dispute arising out of or relating to these Terms or the Services will be brought exclusively in the state courts located in Loudoun County, Virginia or the United States District Court for the Eastern District of Virginia, and you consent to the personal jurisdiction of those courts and waive any objection based on inconvenient forum. EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL IN ANY SUCH DISPUTE. Where a Customer Agreement contains a different dispute resolution provision, that provision governs for the organization that signed it. Rebel Labs may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

16. Changes to These Terms

We may update these Terms from time to time. We will post the revised Terms with a new “Last Updated” date and, for material changes affecting Platform users, provide notice through the Platform or by email to account holders. Continued use of the Services after the effective date of revised Terms constitutes acceptance. Changes do not modify a signed Customer Agreement.

17. General

(a) Entire agreement. These Terms, together with the Privacy Policy and any applicable Customer Agreement, are the entire agreement between you and Rebel Labs regarding the Services and supersede all prior agreements on that subject, except that a Customer Agreement controls as described in Section 1(a).

(b) Assignment. You may not assign these Terms without our prior written consent. Rebel Labs may assign these Terms to an affiliate or to a successor in connection with a merger, acquisition, financing, reorganization, or sale of all or substantially all of its assets.

(c) Severability; waiver. If any provision of these Terms is held unenforceable, it will be limited to the minimum extent necessary and the rest of the Terms will remain in effect. No failure or delay in enforcing any right is a waiver.

(d) Export and sanctions. You will comply with U.S. export control and sanctions laws in connection with your use of the Services and represent that you are not located in, or a national of, a jurisdiction subject to comprehensive U.S. sanctions and are not on any U.S. government restricted-party list.

(e) Notices. Notices to Rebel Labs must be sent to contact@rebellabs.com. Notices to you may be sent to the email address associated with your account.

(f) Interpretation. “Including” means “including without limitation.” Headings are for convenience only. No rule of construction against the drafter applies.

18. Contact

Rebel Labs Inc. c/o Republic Registered Agent LLC 262 Chapman Rd, Ste 240 Newark, DE 19702 Email: contact@rebellabs.com Website: https://rebellabs.com

© 2026 Rebel Labs Inc. All rights reserved.